Lululemon on Brand Culture
Zappos on Brand Culture
Zappos Corporate Culture Presentation
Three members from the Zappos team discuss the unique corporate culture. Tony Hsieh, CEO of Zappos, begins with a discussion of the importance of customer service at Zappos and the initiatives taken by the company to “wow” customers. Some of these initiatives include a free upgrade to overnight shipping and a pre-paid return policy. Hsieh then describes the extensive four week training processes for new employees. Next Christa Foley, Recruiting Manager of Zappos, explains the company’s hiring policy and steps taken by the company to hire employees who are a good fit. Last Meghan Boyd, a buyer at Zappos, shares her personal experiences of working at the company and provides the audience with information about the company’s “pipeline” program which prepares entry level employees for promotion to management positions within three years.
“Invictus” – Official Trailer
2010 is the year of South Africa. Invictus brings an epic story of how Nelson Mandela (Morgan Freeman) joined forces with the captain of South Africa’s rugby team, Francois Pienaar (Matt Damon), to help unite their country.
Chip discusses the recognition program at Joie de Vivre and how a self actualized company motivates it’s employees.
Power of Leaderless Organizations
Author Brafman, MBA ’01, talks to students about how the starfish and the spider serve as analogies for how decentralization is changing many organizations.
Murmuration (Official Video) by Sophie Windsor Clive & Liberty Smith
RSA Animate – Drive: The surprising truth about what motivates us
This lively RSA Animate, adapted from Dan Pink’s talk at the RSA, illustrates the hidden truths behind what really motivates us at home and in the workplace.
David Logan: Tribal leadership
http://www.ted.com At TEDxUSC, business professor David Logan talks about the five kinds of tribes that humans naturally form — in schools, workplaces, even the driver’s license bureau. By understanding our shared tribal tendencies, we can help lead each other to become better individuals.
Social Intelligence and Leadership
An interview with Daniel Goleman, Psychologist. See how you can use emotional and social intelligence to improve your own and your organization’s performance.